jilibet Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between jilibet and its members. By using our services through the jilibet website, mobile app, or any other channel, these Terms apply automatically.

jilibet reserves the right to change these Terms, in part or in full, at any time. Members will be notified of significant changes. Continued use of the service after any changes means you have accepted the updated Terms.

These Terms are written in Bengali and apply to users in Bangladesh. In the event of any interpretive dispute, the Bengali version shall be considered final.

1.1 Definitions

• "Member" or "you" refers to any person registered on jilibet.
• "We", "our", or "jilibet" refers to the authority operating this platform.
• "Services" refers to all gaming, betting, and related features provided through jilibet.
• "Account" refers to each member's individual registered profile.
• "Wallet" refers to the internal balance management system within an account.

To use jilibet's services, a member must create an account. Providing accurate and complete information at the time of registration is mandatory. Accounts created with false or misleading information may be closed at any time.

2.1 Registration Process

• One person may open only one account. Having multiple accounts under the same person is considered a prohibited activity.
• At the time of registration, the member must provide an active mobile number and, where required, an email address.
• jilibet may request a national ID or other documents at any time for account verification purposes.
• jilibet reserves the right to reject any registration application without providing a reason.

2.2 Accuracy of Information

The name, identity, and payment details provided on the account must all belong to the same person. Opening or operating an account using a third party's information is strictly prohibited. If any inconsistency is found, the account may be suspended temporarily or permanently and the balance may be withheld.

By registering, you confirm that you are 21 years of age or older. We may request a national ID or birth registration certificate at any time to verify age. Registering with a false age is a serious violation and may result in the account and all balances being forfeited.

We are committed to protecting minors from gaming. Our responsible gaming guidelines include detailed advice for guardians and information about self-exclusion.

It is the member's own responsibility to keep their login credentials (username and password) completely confidential. Sharing login information with anyone is prohibited.

4.1 Password Protection

• Use a strong password — a combination of numbers, letters, and special characters.
• Do not use the same password on any other site.
• It is recommended to change your password at regular intervals.
• If you notice any unusual activity on your account, notify jilibet support immediately.

4.2 Responsibility

The member is responsible for all activity carried out from their account. If you suspect your account has been hacked or accessed without authorisation, contact our live chat promptly and request that the account be locked.

jilibet currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay.

5.1 Deposit Terms

• The payment method used for a deposit must be registered in the member's own name.
• Deposits from third-party accounts are prohibited.
• The deposit amount must be stated correctly, and the transaction reference number should be saved.
• The minimum deposit is the same across all payment methods — ৳300.

5.2 Withdrawal Terms

• Account verification must be completed before submitting a withdrawal request.
• Bonus balance cannot be withdrawn directly — the applicable wagering requirements must first be met.
• jilibet reserves the right to temporarily hold any withdrawal request for security verification.
• If money laundering or fraud is suspected, a withdrawal may be suspended indefinitely.

All jilibet bonuses and promotional offers are subject to specific conditions. Accepting a bonus means you have agreed to the associated terms.

6.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, bringing the total balance to ৳2,200. To withdraw the bonus, the bonus amount must be wagered 25 times — in this example, ৳1,200 × 25 = ৳30,000.

6.2 General Bonus Rules

• Bonus funds and the original deposit are tracked separately.
• If a withdrawal is made before the wagering requirements are met, the bonus balance will be cancelled.
• Multiple bonus offers cannot be claimed at the same time unless separately approved.
• jilibet reserves the right to change or cancel any bonus offer at any time.
• If bonus terms are found to have been violated, the bonus and any related winnings will be cancelled.

All betting and gaming activity on jilibet is governed by specific rules. Each game or betting market may have its own rules.

7.1 Sports Betting

• A bet cannot be modified after it has been placed, unless a cash-out option is available in specific circumstances.
• If incorrect odds are displayed due to a technical error, jilibet reserves the right to void or correct those bets.
• If match fixing or misuse of information is suspected, the relevant bets may be held pending investigation.
• In live betting, any active bets will remain in place if the connection is interrupted.

7.2 Casino Games

• The outcome of all casino games is determined by a certified Random Number Generator (RNG).
• If a technical error occurs during a game, the affected round may be voided and the bet amount refunded.
• RTP information for each game is displayed based on figures provided by the game provider.

The following activities are strictly prohibited on jilibet. Involvement in any of them will result in permanent account closure and may lead to legal action.

• Operating multiple accounts by the same person.
• Creating artificial betting patterns to meet bonus requirements (bonus abuse).
• Money laundering or any other illegal financial activity.
• Hacking, cracking, or any unauthorised access to the platform's software.
• Conducting transactions using third-party payment methods.
• Creating or operating an account using another member's information.
• Using automated bots or software to play games or place bets.

jilibet reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraud or dishonesty on the account.
• Filing a chargeback or raising a payment dispute.
• During a security investigation.
• At the member's own request (self-exclusion).

If an account is closed, the member's legitimate balance (excluding bonuses) will generally be returned, though it may be withheld while an investigation is ongoing.

jilibet endeavours to provide all services reliably. However, our liability is limited in the following situations:

• Loss caused by internet disconnection or issues with the member's device.
• Technical errors by third-party payment processors.
• Loss of data resulting from a cyber attack or hacking.
• Service interruption due to natural disasters or force majeure events.

We commit to resolving any technical errors or issues as quickly as possible. If you encounter a problem, contact us via 24/7 live chat.

We treat members' personal information with the utmost care. Details on how data is collected, stored, and used are set out in our Privacy Policy. The Privacy Policy forms part of your agreement with jilibet alongside these Terms.

• Members' data is not sold to third parties.
• All data transmission is secured through SSL encryption.
• Members may request correction or deletion of their stored information.

jilibet may change, amend, or update these Terms at any time. Members will be notified in their accounts or via a notice on the website for significant changes.

If a member continues to use the service after any changes, they will be considered to have accepted the new terms and conditions. If a member does not agree to the new terms, they may request to close their account.

12.1 Dispute Resolution

If any dispute arises between jilibet and a member, an attempt will first be made to resolve it through direct discussion. Our support team is available 24/7 in Bengali and English. For more information, please visit our FAQ section.

12.2 Applicable Law

These terms and conditions have been drafted with Bangladeshi users in mind. If any provision is found to be legally invalid or unenforceable, the remaining terms will remain fully in effect.